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Unilever

www.unilever.com
What is your customer experience with Unilever?

Unilever Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Unilever has 1.4 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Automated customer service reply, Lipton products, No comment.
    Cons: Blisters on scalp, Blocked me at web site from seeing reply, Damaged hair.

  • Recent recommendations regarding this business are as follows: "Complain like I’m doing", "Zero", "Buy at your own risk, you've been warned", "Do not buy the blue label box thinking you may get chicken pieces, you may get one microscopic piece.", "I recommend Turkey Hill All-Natural (they make some that's not all-natural, so look closely at the label).".

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Media from reviews

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Top Unilever Reviews

Positive Review

"Questions regarding Knorr Four Cheese Risotto"

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I've already told you...It's no longer in Walmart stores in Tucson & Oro Valley stores...bring this very popular product ASAP!! DYANNA JORDAN

Critical Review

"To find a friend who works in Trumbull CT but the # I have has been disconnectef"

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The number I tried was no longer in use looked on its website, tried 5 different numbers & all said disconnected He wouldnt answer general question Did the...

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Maleeha I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingston Upon Thames, England

Recheck

Unilever - Recheck
Unilever - Recheck - Image 2

A complaint about Lux soap has been raised, but there has been no response. I need a solution to my issue. I have sent multiple reminders from my side, but no one has called or replied.

View full review
Loss:
$100
Pros:
  • No comment
Cons:
  • Quick response on complain is real issue

Preferred solution: Solution of issues being faced since long

Denielle Ozg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Coupon problem

Unilever - Coupon problem
Updated by user Jan 09, 2025

They said the coupon was not from UNILEVER and invalid

Original review Jan 08, 2025

Newspaper coupon was not honored despite the product being pictured on the coupon. The coupon was not expired. I

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User's recommendation: Complain like I’m doing

Karen B Hap
map-marker Orlando, Florida

To find a friend who works in Trumbull CT but the # I have has been disconnectef

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The customer service person would not answer questions such as

why do the phone numbers given on the companies site not in service anymore.

Did it move locations?

What privacy rights would be infringed upon

View full review
Daniel L Oti

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t return money!

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Don't return payment made by mistake to them! Just stopped to answer!

Ignore debt collectors too! K7 Logistic SIA.

View full review
Loss:
$2106

Preferred solution: Don’t return payment made by mistake to them! Just stoped to answer! Ignore debt collectors too! K7 logistic SIA

Anonymous
map-marker Orlando, Florida

To find a friend who works in Trumbull CT but the # I have has been disconnectef

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The number I tried was no longer in use

looked on its website, tried 5 different numbers & all said disconnected

He wouldnt answer general question

Did the companys office at this location move

View full review
Ireen W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Soesterberg, Utrecht

Ik heb een link ontvangen om mijn pindakaas te declareren

Beste mevrouw, meneer,

Ik had van u een declaratieformulier ingevuld om 5,- te kunnen declareren. omdat uw pindakaas niet lekker smaakte en vreemd rook. Uw case nummer 4824****

*** u naar mij een nieuwe mail sturen, zodat ik deze alsnog kan invullen?

Alvast hartelijk dank.

Ireen Wolterink

06-8144****

View full review
Featured
Anonymous
map-marker Newport News, Virginia

Horrible experiences

My experience with the company has been nothing short of a nightmare. I have purchased Knorr Cheddar broccoli several times before this horrific experience; I prepared the noodles for my 1 1/2 year son sat him at the dining room table went into the kitchen to get a napkin for him and when I returned was choking, trying not to panic because I suffer from anxiety disorder I attempted to help him clear his air way it was not working I opened his mouth and saw a black thread like material resting on his tongue I pulled the string and attached to the thread was a noodle, I contacted my sons PCP and was adv to bring him in I also contacted the company and advised of what all happened, I was asked to send in the noodle with the packaging it came in and upon the arrival of the packaging I mailed it out the same day I received it which was the end of May I mailed it out contacted the company to verify if it was received was advised the package was in their possession and they will be sending the noodle off to their lab for research.

The entire month of June, July went past I contacted the company again was advised they were still doing research.

I called back in the month of August and was advised the specialist will call me back spoke the specialist and was basically advised the company does not find any fault for the incident and the thread with placed in the noodle by whomever prepared it they were willing to give me coupons and a check for $50.00; I was taken back I was upset I got emotional and cried because I felt like here this company goes again this not the first time I had a situation with this company I have had all the skin burnt off both of my arms by a dove deodorant spray and was advised by

That specialist the company didnt feel it necessary to compensate me for my pain and suffering, so missed several days of work because I couldnt put on a shirt or lay my arms down flat I had to seek medical attention and was prescribed a perspirant blocker a Medicated roll, I thought how dare they not care I almost lost my son, I am in therapy already for anxiety disorder and other mental health related issues to be called a liar was beyond insulting, when I called in I was hysterical, distraught, I had an anxiety attack after the conversation with the rep this company has failed me and my family multiple times and I refuse to sponsor and more of their products because they dont stand behind their products. No one from CEO no one has contacted me they just threw it out as if my sons life did not matter.

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User's recommendation: Zero

1 comment
Harvey Kjo

You admittedly were not supervising your kid as he was eating. Ho can you blame the company for something your kid probably put in his mouth or up his nose when you were not paying attention?

YOU are the parent! Be responsible!

Anonymous
map-marker Pooler, Georgia

Claim

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I bought Magnum Mini Creamy Ice Cream Bars Classic Almond White Kosher Milk, 6 Count today.

But there are not 2 bars per flavours.There was 1 almond, 3white and 2 classic.I was disappointed. According to other consumer reviews, almonds are often not included,, I think it's rude for consumers to buy it if they don't check it carefully.It needs to be improved.

It was my first time to buy this and I'm not going to buy it anymore.

I will buy H.D. No answers from them so far..

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Dyanna J Kkh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Questions regarding Knorr Four Cheese Risotto

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I've already told you...It's no longer in Walmart stores in Tucson & Oro Valley stores...bring this very popular product ASAP!!

DYANNA JORDAN

View full review
Suzanne B Akt
map-marker Land Of Lakes, Florida

Breyers ice cream varieties need recalls and refunds

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Unilever - Breyers ice cream varieties need recalls and refunds

They say via email they posted a response to my Nov 18 2022 feedback about rancid pecans but blocked me at web site to see the response. 502 bad gateway

UNILEVER needs held accountable.

The NY class action lawsuit about lack of vanilla should expand to those who find rancid pecans, foreign objects including wood chips, lack of fruit like cherries, And more. See pissedcustomer and complaintboard.com

This brand should be shut down from production.

View full review
Loss:
$6
Pros:
  • Automated customer service reply
Cons:
  • No proactive actions to correct issues between apr and nov 2022
  • Blocked me at web site from seeing reply

Preferred solution: Shutdown of the brand since ongoing issues are not being corrected. Reports from apr to Nov 18 2022 that I am aware of including NY class action lawsuit. pissedcustomer review of Breyers ice cream nov 18 2022

User's recommendation: Buy at your own risk, you've been warned

Makhosazane C

I bought Omo soup and it burn me

Ngathenga 2kg we Omo mengiwasha ngayo yangishisa ingalo ngsazama ukuni whatapp kodwa nangabuyela kumina

View full review
Loss:
$80

Preferred solution: Full refund

Christina H Xpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baltimore, Maryland

Lipton Soup Secrets - No Chicken pieces

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Removing "diced chicken" from the packaging and leaving it with the blue label is very misleading. While the ingredients say there is chicken, it is so far down the list as to almost be non-existent.

My husband and I purchased this mockery of the soup with chicken bits. Over the course of 4 packages, MAYBE there were 2 pieces of chicken in the individual envelopes - shameful. If I want only broth and noodles, I can make it myself quite easily.

The flavor of this broth has also suffered and become very plain. No point in purchasing this any longer.

I ask you, if this is what you are going to do then why have 2 separate product lines?

View full review
Loss:
$40

Preferred solution: Return to the original recipe.

User's recommendation: Do not buy the blue label box thinking you may get chicken pieces, you may get one microscopic piece.

heather s Kdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hair loss after using Unilever product

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Hair loss after using Unilever product
Hair loss after using Unilever product - Image 2
Hair loss after using Unilever product - Image 3
Contains 3 confidential files for company representatives

I used Unilever shampoo Studio Solutions and my hair fell out, and I got blister on my scalp. I only used the shampoo for about a month and I lost over half my hair.

My hair was super thick and all the way to my belt loop long. Now it is only halfway down my back, Super thin and damaged. They put a chemical called DMDM Hydantoin in the shampoo knowing it causes cancer and hair loss among many other health problems. They were sued a few years ago for the same thing in V05 so they knew it hurt people and they did it anyways.

The chemical is to prolong shelf life. They are harming us just to make a dollar off us.

View full review
Loss:
$10
Cons:
  • Hair loss
  • Blisters on scalp
  • Damaged hair

Preferred solution: i'm actually searching for a lawyer to take my case. I'm taking UNILEVER to court

User's recommendation: Please check ingredients to all your products.

Mitch M Dno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unilever has ruined Breyer's ice cream...and it's getting worse

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Breyers built its brand and business on making all-natural, great flavored ice cream. Unilever, a huge behemoth conglomerate, bought Breyers and thought, hey why not change the recipes?!?

It's an abomination. The "mint" chocolate chip barely tastes like mint any longer. It's mushy and faux creamy (i.e., gummy---look up the ingredients). There's no more natural vanilla bean that's worthy of the name.

I could go on, but it's painful. I loved this ice cream and can no longer eat it.tayS

View full review
Cons:
  • It is fake it is not all-natural anymore
  • It is gummy
  • It tastes terrible compared to what it once was

Preferred solution: Return to the old recipe, or offer the old recipes along with the new *** recipes. Charge more for the old recipes. People will buy it because it's worth more than the sub-standard abomination they're selling now.

User's recommendation: I recommend Turkey Hill All-Natural (they make some that's not all-natural, so look closely at the label).

tim b Wei

Commercials for vaseline

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22 family members are no longer going to buy any of your product do to your support of "BLM" and its immorality in its base charter. We are purposely spreading this among other family and friends of your immoral character in your commercials. Bye

View full review
Pros:
  • Product ok
Cons:
  • Its supporting immoral groups like blm
  • Its your misplaced sense of what you get with blm

Preferred solution: use for thought in what you will loose with immoral commercials

User's recommendation: get a set and use proper morals in your commercials

1 comment
Guest

Fully agree, BLM is a terrorist organization.

Anonymous
map-marker Tucson, Arizona

Frustration

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The Vaseline commercial Equitable Care for Skin of Color is very offensive. The use of nudity and body graffiti in support of a violent Marxist organization is going beyond the pale.

We want to watch your station for a little escapism...not for hyper political clap trap. Now when I see the logo TV Land I am reminded of burning American cities.

View full review
2 comments
Guest

This comment hits spot on, this company should be ashamed and I will fully spread unsupport for them due to this.

Guest

I totally agree wth these comments. Well said.

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About

Related Companies

Dollar Shave Club, Breyers, Suave, Lipton, Hindustan Unilever

Summary

Unilever is a world's known British-Dutch corporation that specializes in manufacturing products for health and wellbeing. The company includes about 400 brands Dove, Domestos, Axe, Lipton, Knorr, Omo, Cif, and many more. The company was founded in 1930. Today among more than 400 brands Unilever has 25 most popular and successful brands that account over 70 of sales. The assortment of company's products is divided into three parts: food, personal care and home. Unilever has divisions in many countries all over the world. With a strong confidence one can call Unilever products the most sold in the world. Unilever offers high quality products and affordable prices.

Unilever reviews and complaints

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